Tickets, Refunds and Booking Protection

• Can I get a refund?

  Our events are non-refundable, as per our Terms and Conditions. If you have Booking Protection, you can contact the provider and make a claim here - https://www.ticket-refunds.com/ If you would like to change your session, please contact us at info@bristolcraftbeerfestival.co.uk

• How do I make a Booking Protection Claim?

  You can contact SecureMyBooking and request a refund here - https://www.ticket-refunds.com/ SecureMyBooking are an independent operator and we will not be able to affect your claim. However we are more than happy to provide any details needed to help with the process. Please note that Booking P...

• My ticket hasn't arrived or has been lost

  No problem, please send an email to info@bristolcraftbeerfestival.co.uk with the email you originally used to place your order and we will be happy to re-send it to you.